Privacy Policy

Read our privacy policy. Learn how we collect, use, and protect your personal information.

Privacy Policy

Effective Date: January 1, 2026

Introduction

Arcana IT Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, billing address
  • Payment Information: Payment method details (processed securely through payment providers)
  • Order Information: Purchase history, product preferences, license information
  • Technical Data: IP address, browser type, device information, cookies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver software licenses and digital products
  • Send order confirmations and product updates
  • Provide customer support and technical assistance
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and maintain security

Information Sharing

We do not sell your personal information. We may share information with:

  • Software Vendors: For license registration and support purposes
  • Service Providers: Payment processors, email services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls.

Cookies

We use cookies to improve your browsing experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

Contact Us

For privacy concerns or data requests, contact us at:
Email: privacy@arcana-it.com
Phone: +1 (555) 987-6543

Last updated: January 25, 2026