Terms of Service
Read our terms of service, including licensing terms, ordering policies, and user responsibilities.
Terms of Service
Effective Date: January 1, 2026
1. Agreement to Terms
By accessing or using Arcana IT Solutions ("the Site"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.
2. Products and Services
We sell software licenses, subscriptions, and digital products. All products are subject to their respective vendor End User License Agreements (EULAs) in addition to these terms.
3. License Terms
- Software licenses are for the specified number of users/devices only
- Licenses are non-transferable unless explicitly stated
- You agree to comply with the software vendor's EULA
- Unauthorized redistribution or resale is prohibited
4. Pricing & Payment
- All prices are in USD and subject to change without notice
- We accept Bank Transfer and Cash on Delivery (select regions)
- Payment is required before digital product delivery
- We reserve the right to refuse or cancel any order
5. Digital Delivery
By purchasing digital products, you acknowledge:
- Products are delivered electronically via email
- Delivery occurs after payment verification
- You are responsible for providing a valid email address
6. Order Acceptance
Your order is an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, pricing errors, or suspected fraud.
7. Refunds
Please refer to our Refund Policy for detailed information about digital product refunds.
8. Prohibited Uses
You may not use the Site to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Resell products without authorization
- Attempt to gain unauthorized access to our systems
- Transmit harmful code or spam
9. Intellectual Property
All software products remain the intellectual property of their respective vendors. Our site content, including text, graphics, and logos, is the property of Arcana IT Solutions.
10. Limitation of Liability
To the fullest extent permitted by law, Arcana IT Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.
11. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law provisions.
12. Contact Information
For questions about these Terms, contact us at:
Email: legal@arcana-it.com
Phone: +1 (555) 987-6543
Last updated: January 25, 2026